Last updated: April 24, 2026
These Terms of Service ("Terms") govern your purchase and use of the AI Search + SEO Audit ("Service") offered by Citable ("we", "us"). By purchasing the Service you agree to these Terms.
We produce a one-time written report analyzing a single website's visibility to AI search engines (ChatGPT, Claude, Perplexity, Google AI Overviews, Bing Copilot) and its underlying SEO health. The report is delivered as a PDF to the email you provide at checkout, typically within 24 hours.
Payment is processed by Polar, which acts as Merchant of Record for all purchases. Your receipt, tax handling, and payment dispute rights are governed by Polar's terms. The purchase is a one-time charge; no subscription is created.
We commit to delivering your report within 24 hours of successful payment. If for any technical reason we cannot complete the audit of your specified URL (site blocks crawlers, site is offline, etc.) we will contact you and either issue a full refund or audit an alternative URL of your choice.
We offer a 30-day money-back guarantee. See our Refund Policy for details.
You receive a perpetual, non-exclusive license to use the report internally and share it with contractors, employees, and agencies acting on your behalf. You may not resell or publicly redistribute the report as a standalone product.
The report contains informed recommendations based on how AI search systems currently evaluate content. We do not guarantee any specific ranking, citation rate, traffic, or revenue outcome. AI search algorithms change frequently.
We only crawl publicly accessible pages of the URL you submit. We do not access private areas, accounts, or data behind login walls. See our Privacy Policy for what we store.
To the maximum extent permitted by law, our total liability for any claim arising from the Service is limited to the amount you paid for the Service (typically $497).
We may update these Terms from time to time. The "Last updated" date at the top indicates the latest version. Continued use of the Service after changes constitutes acceptance.
Questions? Email [email protected].